CQC Information

Heslington Dental Practice is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England.

Our Registration

Provider name: Heslington Dental Practice
Registered address: 11/12 Main Street, Heslington, York, YO10 5EA
CQC Provider ID: 1-24929930193
CQC Location ID: 1-25328722597

You can verify our registration and view our CQC profile on the CQC website: cqc.org.uk

What the CQC Does

The Care Quality Commission monitors, inspects and regulates health and social care services to make sure they meet fundamental standards of quality and safety. The CQC publishes findings on its website to help people make informed decisions about their care.

All dental practices registered with the CQC are assessed against five key questions:

• Is it safe? — you are protected from abuse and avoidable harm
• Is it effective? — your care, treatment and support achieves good outcomes and is based on the best available evidence
• Is it caring? — staff involve and treat you with compassion, kindness, dignity and respect
• Is it responsive? — services are organised so they meet your needs
• Is it well-led? — the leadership, management and governance assures the delivery of high-quality, person-centred care

Our Commitment to Quality

At Heslington Dental Practice we are committed to meeting and exceeding the CQC’s fundamental standards of quality and safety. This means:

• Treating patients with dignity and respect at all times
• Obtaining valid informed consent before providing any treatment
• Maintaining the highest standards of infection prevention and control
• Ensuring our clinical team are fully qualified, GDC-registered and engaged in continuing professional development
• Maintaining safe, well-maintained clinical premises and equipment
• Operating an effective complaints procedure (see our Complaints Procedure)
• Actively seeking patient feedback and using it to improve our services

General Dental Council (GDC) Registration

All dental professionals working at Heslington Dental Practice are registered with the General Dental Council (GDC), the UK-wide regulator for dental professionals. You can verify the registration of any dental professional on the GDC’s public register at gdc-uk.org.

Patient Safety

Patient safety is our highest priority. If at any time you have a concern about the safety or quality of care provided at Heslington Dental Practice, we encourage you to:

1. Speak to a member of our team in the first instance — we take all concerns seriously and will do our best to address them promptly
2. Submit a formal complaint through our Complaints Procedure
3. Contact the CQC directly if you have concerns about the safety or quality of our services: cqc.org.uk/give-feedback-on-care or by calling 03000 616161

Contact Us

If you have any questions about our CQC registration or our approach to quality and safety, please do not hesitate to contact us:

Heslington Dental Practice
11/12 Main Street, Heslington, York, YO10 5EA
01904 904 500
info@heslingtondental.co.uk