How to Transfer Your Denplan to Heslington Dental Practice in York
If you’re currently on a Denplan scheme at another dental practice and you’d like to move to Heslington Dental Practice in York, you may be wondering how the transfer process works. The honest answer is that it’s not quite a direct transfer — but it is very straightforward, and in most cases you can be up and running with us within a couple of weeks. Here’s exactly how to do it.
Why You Can’t Directly Transfer a Denplan Plan
Each dental practice operates its own Denplan scheme independently, and the plans themselves vary from practice to practice — so while your current plan and ours may be very similar, they aren’t technically the same plan. Denplan does not offer a direct practice-to-practice transfer as a result.
The good news is that the workaround is simple, quick and doesn’t leave you without cover for long. There are just three steps.
Step 1 — Cancel Your Existing Denplan
Contact Denplan directly to cancel your current plan. You can reach their customer services team on 0800 401 402, Monday to Thursday 8:30am to 5:30pm and Friday 8:30am to 4:30pm. The team are helpful and the cancellation process is straightforward.
There are a few important things to know before you cancel:
- 21 days’ notice is required — your contract with your current practice will end on the last day of the month. If you contact Denplan within a week of your last payment, you won’t need to make another payment before joining us
- Ask your current practice for a Patient Leaving Form — Denplan recommends a final appointment with your existing practice before you leave. Ask them to complete a Patient Leaving Form for you and bring it to your appointment at Heslington Dental
- No registration fee if re-joining within 6 months — if you’ve previously been on a Denplan scheme and are re-joining within six months, there’s no registration fee to pay
Alternatively, you can cancel directly through Denplan’s online contact form at denplan.co.uk/patients/contact-us if you prefer not to call.
Step 2 — Book Your New Patient Examination at Heslington Dental
While you’re waiting for your existing plan to end, book your new patient examination at Heslington Dental Practice. This is the starting point for all new patients with us and gives us a thorough picture of your current dental health before setting up your new plan.
You can book quickly and easily in one of two ways:
- Online: Book through our patient portal — available 24 hours a day, 7 days a week
- By phone: Call us on 01904 904 500 during practice hours
Your new patient examination costs £50 and includes a full clinical examination, digital X-rays and an oral cancer screening. It’s a thorough assessment that ensures we understand your dental health fully before tailoring the right plan for you.
Step 3 — Join Our Denplan Essentials Scheme
After your new patient examination, your dentist will discuss our Denplan Essentials scheme with you. Our plans start from just £13.99 per month (correct at the time of writing), making Denplan the most affordable way to stay registered and looked after at Heslington Dental Practice.
Your monthly fee covers your routine preventive dental care — keeping you registered with the practice, ensuring your check-ups are taken care of, and giving you the peace of mind that your oral health is being actively maintained rather than just reactively treated.
The Benefits of Joining Denplan at Heslington Dental
Once you’re on our Denplan Essentials scheme, you’ll enjoy a range of benefits beyond just your routine care:
- 10% discount on additional treatments — as a Denplan member, you receive 10% off most private treatments you need over and above your routine care, from composite bonding and teeth whitening through to dental implants
- Group discounts — if more than one person joins Denplan Essentials on the same membership (for example, a couple or a family), you benefit from further group discounts, with a maximum discount of up to 15% on treatments
- Your registration is secured — your Denplan membership holds your registration with Heslington Dental Practice, meaning you remain an active patient with us throughout the term of your plan
- The most affordable way to stay with us — Denplan Essentials really is the cheapest way to maintain your relationship with the practice and ensure you’re always a priority patient
Is Denplan Worth It?
For most patients, absolutely yes. Spreading the cost of your routine care into a manageable monthly direct debit, receiving a 10% discount on any treatment you need, and having the security of knowing your registration with us is protected — all for as little as £13.99 per month — represents outstanding value.
It also shifts the focus of your dental care from reactive to preventive. Rather than only visiting when something goes wrong, Denplan patients tend to attend regularly, which means problems are caught earlier, treatment is simpler, and costs are kept lower over the long term.
Ready to Make the Move?
If you’re ready to transfer your Denplan to Heslington Dental Practice, here’s a quick summary of the three steps:
- Call Denplan on 0800 401 402 (Mon–Thu 8:30–5:30, Fri 8:30–4:30) to cancel your existing plan — allow 21 days’ notice and ask your current practice for a Patient Leaving Form
- Book your new patient examination online or call us on 01904 904 500
- After your examination, ask about joining our Denplan Essentials scheme from £13.99 per month
We look forward to welcoming you to Heslington Dental Practice and helping you get the most from your dental care. If you have any questions about the process before booking, don’t hesitate to contact us and our team will be happy to help.
